Customer Service Agreement
This Customer Service Agreement ("Agreement") outlines the terms and conditions under which you ("Customer") access and use the pregnancy education subscription service ("Service") provided by The Bloom Collaboration. By subscribing to our Service, you agree to comply with the following terms:
1. **Educational Purposes:** The Service provided by The Bloom Collaboration is intended solely for educational purposes. The information provided through the Service is not intended to replace professional medical advice, diagnosis, or treatment. It is recommended that you consult with your healthcare provider or midwife regarding any questions or concerns about your individual pregnancy or medical condition.
2. **Emergency Situations:** If you experience a medical emergency or require immediate medical assistance, please contact your local hospital, healthcare provider, or maternity service without delay. The Service is not equipped to handle emergencies, and our team does not provide medical advice or emergency medical services.
3. **Scope of Service:** The Service includes access to educational materials, resources, and live or recorded sessions related to pregnancy, childbirth, and postpartum care. These materials are designed to supplement, not replace, the care provided by your healthcare provider.
4. **Disclaimer of Warranty:** The Bloom Collaboration makes no representations or warranties of any kind, express or implied, regarding the accuracy, reliability, or completeness of the information provided through the Service. You acknowledge that any reliance on such information is at your own risk.
5. **Limitation of Liability:** To the fullest extent permitted by law, The Bloom Collaboration shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses resulting from the use or inability to use the Service.
6. **Modification of Terms:** The Bloom Collaboration reserves the right to modify or update this Agreement at any time. Changes will be effective immediately upon posting to our website or notifying you directly. Continued use of the Service after such changes constitutes your acceptance of the revised Agreement.
7. **Governing Law:** This Agreement shall be governed by and construed in accordance with the laws of Competition and Consumers Act 2024, without regard to its conflict of law principles.
By signing up for the Service, you acknowledge that you have read, understood, and agree to be bound by this Agreement. If you do not agree with any part of this Agreement, please do not use the Service.